Privacy Policy

 

TSL is committed to protecting your privacy and complying with all applicable data protection and privacy laws.

This privacy policy describes the personal data that is collected or generated (processed) when you use TSL’s website or applications.

Responsibility for the Processing of Your Personal Data?

TSL is solely responsible for the processing of your personal data.

Types of personal data collected.

Data Collected Automatically:

When you interact with our website, some data is automatically collected from your device or web browser. They include:

-Device ID, call status, network access, storage and battery information.

-Cookies, IP addresses, referrer headers, data identifying your internet browser and its version, pixel tags and web beacons.

More information in the “Cookies and Web Beacons” section below.

Data that you provide to us.

We ask you to provide us with certain personal data to meet your expectations regarding the products or services you request. For example, when you request information via our various contact forms, after-sales service, guaranteed activation, subscription to newsletters, etc.

This personal data includes your:

– contact details, including surname, first name, e-mail, telephone number and postal addresses.

-Images, photos and videos.

-Proof of purchase.

We collect additional personal data from you to enable specific features on our website. For example, we request access to location data from your phone, tablet, computer to provide you with the location of the nearest store where you can find our TSL products.

The reasons for collecting your personal data

For a quality service.

We are very attentive to the quality of service we provide to our customers. In order to meet your expectations, such as after-sales service for example, we are required to ask you, process and use your personal data necessary for the proper functioning of the service.

We may also need to process and use your personal data in order to alert you to any significant problem concerning the quality of our products and to alert you when your security is at stake or to improve your user experience.

For targeted communication.

We may use your personal data to send you targeted information via newsletters concerning products (new products, developments, etc.), services or events that may be of interest to you. You can unsubscribe at any time after expressing your consent.

For the protection of TSL.

We keep your personal data to protect our rights, property and security (Illegal use of our products, Prevention and detection of fraud, Violation of our conditions of use, etc.) in order to comply with the information necessary for possible court decisions.

We also rely on other legal grounds, such as our legitimate interests as a business, to comply with a legal obligation, or to protect your vital interests.

Other Purposes.

We may use your personal data for other purposes mentioned above. In this case, we will notify you and ask for your consent.

Transfers of your personal data

TSL undertakes not to transmit your personal data to other companies or entities for commercial purposes.

We may transmit your data:

-To third party service providers processing personal data on behalf of TSL such as shipments and deliveries for example. When we use the services of third-party service providers, we enter into contracts which require them to implement appropriate technical and organizational measures to protect your personal data.

-To third parties formally requesting your information from us to help comply with a government or legal request/decision.

-Any other third party only after having given your consent.

Your personal data may also be subject to an assignment or transfer in the event of a reorganization, liquidation or takeover of the TSL company.

Conservation et sécurité de vos données personnelles

We maintain the accuracy of your personal data. We remove anything that is outdated, wrong, or uninteresting. We invite you to provide us with any changes to your personal data for updating.

These are kept for as long as necessary to achieve the purposes in this privacy policy.

TSL makes every effort to guarantee the security of the storage of your personal data on a technical and organizational level.

To guarantee these security measures, we use firewalls and secure servers. TSL staff receive sufficient training, and follow measures put in place to ensure protection against any unauthorized or inappropriate use of your personal data.

Cookies and Web Beacons

TSL collects information, which may include personal data, from your browser when you use our Sites. When you visit the TSL website, information is placed on your computer in the form of a text file called a “cookie”, in order to allow us to recognize your computer.

These cookies allow us to follow the use, the traffic on our website by our customers but also to understand their preferences in order to offer the best services or web experiences.

If you refuse cookies, you can configure your browser settings. Each browser works differently. We therefore advise you to go to the “help” menu of your browser in order to understand how to modify the cookie settings. Please note that if you choose to no longer have cookies, our website and some of our services may no longer function properly.

Your rights to access, modify or delete your personal data

You have the right :

– to request access to your personal data at any time collected in a commonly used and machine-readable format.

– To complete or modify any information that seems useful to you.

– To delete all data that is not necessary for compliance with legal obligations.

Joindre l’administrateur de vos données personnelles :

If you wish to exercise any of the rights mentioned above, if you have any questions or concerns, please contact us at info@tslrescue.com mentioning in the subject “Personal Data Protection Office » or by post to the address TSL – 9 Rue du Pré Faucon PAE Les Glaisins – 74940 Annecy-le-Vieux – France.

Your right to complain:

If you contact us about a complaint, that you consider the processing of your personal data incompatible with the laws in force, this will be treated with a view to resolving it in an effective and timely manner.

You also have the option of filing a complaint with the competent supervisory authority in the country of your place of residence.

Marketing Direct :

At any time, you can also ask us and object to any use of your data for the purposes of direct marketing, commercial promotions or TSL advertising.

Please note: it is important to take into consideration that if you wish to delete or terminate the processing of your personal data, we may no longer be able to continue to provide you with certain services

Update to our privacy policy.

If we Legislation and customs evolve over time, TSL may occasionally update its privacy policy.

materially change the way we process your personal data or if these changes relate to the purpose of the data processing,

TSL will notify you in advance and, where required by law, ask for your permission.

Our updated Privacy Policy was written in JULY 2022.